FREQUENTLY ASKED QUESTIONS

My lights have stopped working what shall I do?

Have you lights stopped working?....Lets take a look and see if we can help.

Firstly, check and see if it is just one light or if other lights are also not working. If it’s just the single light fitting or fixture, then check and change the light bulb, tube or lamp. For down-lights, as well as the lamp, a faulty low voltage lighting transformer could also be the issue.

 

If the fault is with more than one light, then head to the fuse-board (consumer unit) and see if any fuses, miniature circuit breakers (MCB’s) or Residual Circuit Breakers have tripped? If so, then there is a fault, this could be either on another circuit but has caused the RCD to trip. Following My RCD has tripped and won’t reset, what shall I do? Process as above could be useful.

 

Should the fault be with the lighting circuit and the miniature circuit breaker label “Lights” has tripped, trying re-setting. If the MCB doesn’t hold, try switching all light switches the opposite way to which they currently are and try the miniature circuit breakers again. If no joy and the MCB or RCD do not hold and reset, a professional electrical fault find should be considered.

 

For more information and advice, then please call us on 0800 051 9324.

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